When was Digital Nagina founded?
Digital Nagina was founded in 2015.
Where are Digital Nagina headquarters?
Digital Nagina headquarters are in New Delhi, Delhi, India.
What sector does Digital Nagina operate in?
Digital Nagina is in automotive sector.
What does Digital Nagina Do ?
Why customer satisfaction for sales, service and spare parts is important? customer satisfaction is a marketing term that measures of company how to products or services supplied or surpass a customer’s expectation. customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses. customer satisfaction is the best indicator of how likely a customer will make a purchase in the future. asking customers to rate their satisfaction on a scale of 1-10 is a good way to see if they will become repeat customers or even advocates. any customers that give you a rating of 7 and above, can be considered satisfied, and you can safely expect them to come back and make repeat purchases. customers who give you a rating of 9 or 10 are your potential customer advocates who you can leverage to become evangelists for your company. scores of 6 and below are warning signs that a customer is unhappy and at risk of leaving. these customers need to be put on a customer watch list and followed up so you can determine why their satisfaction is low. in a competitive marketplace where businesses compete for customers; customer satisfaction is seen as a key differentiator. businesses who succeed in these cut-throat environments are the ones that make customer satisfaction a key element of their business strategy. customer satisfaction is the metric you can use to reduce customer churn. measuring and tracking customer satisfaction you can put new processes in place to increase the overall quality of your customer service. satisfaction plays a significant role in how much revenue a customer generates for your business. customer satisfaction is tightly linked to revenue and repeat purchases. what often gets forgotten is how customer satisfaction negatively impacts your business. it’s one thing to lose a customer because they were unhappy. it’s another thing completely to lose 20 customers because of some bad word of mouth. to eliminate bad word of mouth you need to measure customer satisfaction on an ongoing basis. tracking changes in satisfaction will help you identify if customers are actually happy with your product or service. this is probably the most publicized customer satisfaction statistic out there. it costs six to seven times more to acquire new customers than it does to retain existing customers. if that stat does not strike an accord with you then there’s not much else i can do to demonstrate why customer satisfaction is important. customers cost a lot of money to acquire. you and your marketing team spend money getting the attention of prospects, nurturing them into leads and closing them into sales. why is it that you then spend little or no money on customer retention? customer satisfaction plays an important role within your business. not only is it the leading indicator to measure customer loyalty, identify unhappy customers, reduce churn and increase revenue; it is also a key point of differentiation that helps you to attract new customers in competitive business environments.
What does Digital Nagina specialize into ?
We are not able to find any specialities related to Digital Nagina at the moment.
Who is the CEO of Digital Nagina ?
We do not have the information about the CEO of Digital Nagina. Our systems are trying to find it, we will update it as soon as we have it.
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