Fusion Bpo Services - Employees, Business, Industry & CEO


Fusion Bpo Services Frequently Asked Questions

When was Fusion Bpo Services founded?

Fusion Bpo Services was founded in 2004.

Where are Fusion Bpo Services headquarters?

Fusion Bpo Services headquarters are in 4877 Higbee Ave NW, 2nd Floor, Canton, Ohio 44718, US.

How many employees does Fusion Bpo Services have?

Fusion Bpo Services has 4925 employees.

What sector does Fusion Bpo Services operate in?

Fusion Bpo Services is in professional services sector.

What does Fusion Bpo Services Do ?

At Fusion CX, we revolutionize customer experience by blending the best of innovative technology and human connection. Our approach integrates advanced digital solutions with empathetic, personalized customer interactions to create immaculate and exceptional experience across all touchpoints. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs, while our dedicated professionals ensure every interaction is meaningful and memorable. By merging the precision of technology with the warmth of human touch, Fusion CX delivers unparalleled service excellence, driving customer loyalty and satisfaction in every industry we serve. Our solutions span across various sectors, including BFSI, Healthcare & Life Sciences, High Tech Growth, Retail, Utility and Telecom, tailored to address unique industry challenges and opportunities. We prioritize continuous innovation, constantly evolving our technology stack to include the latest advancements in Generative AI, Machine learning, and Automation, ensuring our clients stay ahead in a competitive landscape. Fusion CX is committed to fostering long-term relationships with their clients, helping them achieve their business goals through superior customer experience. Our global presence, with operations in 14 countries and a solid global workforce of 14000 professionals from diversified educational and ethnic background, allows us to provide localized support and insights, ensuring our solutions are both globally informed and regionally relevant. Join us in transforming the future of customer engagement with the combined power of human empathy and technological innovation.

What does Fusion Bpo Services specialize into ?

Fusion Bpo Services specialises into Customer Services, Upselling & Cross Selling, Direct Response Telesales Services, Lead Generation, Technical Support-voice/ Email/ Chat, Market Research & Surveys, Order Taking & Processing, Call Quality Audit Programs, Spanish Customer Services, Billing

Who is the CEO of Fusion Bpo Services ?

We do not have the information about the CEO of Fusion Bpo Services. Our systems are trying to find it, we will update it as soon as we have it.

Fusion Bpo Services- Phone & Email of Top Employees & Directors


Saurabh Srivastave

Director & Country Manager | Caribbean & US

xxxx@fusioncx.com
98818*****
Kishore Saraogi

Founder

xxxx@fusioncx.com
98185*****
Roman Arambala

Human Resource Business Partner

xxxx@fusioncx.com
98857*****
Ganesh Marve

Chief Marketing Officer

xxxx@fusioncx.com
98645*****
Pankaj Dhanuka

Chief Executive Officer

xxxx@fusioncx.com
98814*****
Basab Bordoloi

Global Chief Human Resources Officer

xxxx@fusioncx.com
98475*****
Dilip Sumra

Senior Director - Operation & Service Delivery

xxxx@fusioncx.com
98281*****
Dhanashree Damodare

Team Leader Marketing

xxxx@fusioncx.com
98327*****
Dr. Pankaj Sharma

Senior Director

xxxx@fusioncx.com
98428*****
Smita Shah

Director - Client Services

xxxx@fusioncx.com
98150*****

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